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1.Order
It all starts in the cloud configurator, where you create your own design and choose your desired service level. Always remember to check your details in the shopping cart and leave us your contact details. After you have selected the desired payment method and completed the order, you will receive a confirmation email with all the important information for the next step.
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2.Arrival of the card(s)
As soon as you find our confirmation email in your inbox, you can start preparing your cards for safe shipping to us. Using the DHL shipping label included in the email and your order label, which you put in the package with your cards, you can ensure that your cards arrive safely with us and can be assigned.
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3.Sighting & Recording
Once we receive your cards, the process of creating your design begins! We review and record each individual card. We document every step of the process so that you are always well informed about the current stage of your card. Once your cards have been fully recorded, you will receive the link to your opening video in a separate email.
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4.Signature Grading
We then take your cards and evaluate them according to our standardized criteria. This is done using our own software, together with a human final inspection. After the evaluation, we develop your personal label and selected case. Once everything is combined with your card, everything is sealed together. Your grading is created.
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5.CollectorsBox & Shipping
After the grading and manufacturing process is complete, your cards will be safely stored in our custom-made Collectors Box (if you purchased the Collectors Box). Otherwise, your order will be packaged plastic-free in our custom-made tissue paper bags. We will then prepare everything for shipping and send your cards back to you.